Easily embed Synthesia videos into Intercom to create more engaging and interactive customer support experiences.
Use this integration to embed AI-generated videos in Intercom articles or conversations, increasing engagement and improving the clarity of customer support.
\n\nUse this integration to embed AI-generated videos in Intercom articles or conversations, increasing engagement and improving the clarity of customer support.\n\n## Embed a Synthesia video in Intercom\n\n1. In Synthesia, [enable Video Sharing](https://docs.synthesia.io/docs/video-overview#sharing).\n2. Copy the **Share Page URL** for your video.\n3. In Intercom, open the editor for your article or conversation.\n4. Click the **+** button and select **Embed Video**.\n5. Paste the Synthesia Share Page URL into the field.\n\nThe video will appear directly within your Intercom content.\n\nRefer to [How do I publish my video?](https://help.synthesia.io/en/articles/9189559-how-do-i-publish-my-video) tutorial to watch how to enable video sharing in Synthesia.","excerpt":"Easily embed Synthesia videos into Intercom to create more engaging and interactive customer support experiences.","link":{"url":null,"new_tab":false},"next":{"description":null,"pages":[{"slug":"video-player","title":"Multilingual Video Player","type":"basic"},{"slug":"video-overview","title":"Video Overview page","type":"basic"}]}},"metadata":{"description":"Learn how to embed Synthesia videos in Intercom conversations and articles using the Share Page URL. Deliver interactive and personalized support experiences.","image":{"uri":null,"url":null},"keywords":"Synthesia Intercom integration, embed Synthesia video, Intercom help article video, AI video in Intercom, customer support video, Synthesia embed tutorial, personalized video messaging, Intercom video embed, Synthesia AI avatar","title":"Embedding Synthesia Videos in Intercom | Integration Guide"},"parent":{"uri":"/branches/2.0/guides/synthesia-integrations"},"privacy":{"view":"public"},"slug":"intercom","state":"current","title":"Intercom","type":"basic","href":{"dash":"https://dash.readme.com/project/synthesia/v2.0/docs/intercom","hub":"https://docs.synthesia.io/docs/intercom"},"links":{"project":"/projects/me"},"project":{"name":"Synthesia","subdomain":"synthesia","uri":"/projects/me"},"renderable":{"status":true},"updated_at":"2025-07-04T06:58:21.165Z","uri":"/branches/2.0/guides/intercom"},"meta":{"baseUrl":"/","description":"Learn how to embed Synthesia videos in Intercom conversations and articles using the Share Page URL. Deliver interactive and personalized support experiences.","hidden":false,"image":[],"keywords":"Synthesia Intercom integration, embed Synthesia video, Intercom help article video, AI video in Intercom, customer support video, Synthesia embed tutorial, personalized video messaging, Intercom video embed, Synthesia AI avatar","metaTitle":"Embedding Synthesia Videos in Intercom | Integration Guide","robots":"index","slug":"intercom","title":"Intercom","type":"docs"},"rdmd":{"baseUrl":"/","body":"\n\nUse this integration to embed AI-generated videos in Intercom articles or conversations, increasing engagement and improving the clarity of customer support.\n\n## Embed a Synthesia video in Intercom\n\n1. In Synthesia, [enable Video Sharing](https://docs.synthesia.io/docs/video-overview#sharing).\n2. Copy the **Share Page URL** for your video.\n3. In Intercom, open the editor for your article or conversation.\n4. Click the **+** button and select **Embed Video**.\n5. Paste the Synthesia Share Page URL into the field.\n\nThe video will appear directly within your Intercom content.\n\nRefer to [How do I publish my video?](https://help.synthesia.io/en/articles/9189559-how-do-i-publish-my-video) tutorial to watch how to enable video sharing in Synthesia.","dehydrated":{"toc":"","body":"\n
Use this integration to embed AI-generated videos in Intercom articles or conversations, increasing engagement and improving the clarity of customer support.
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DOCS
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\n \n
Synthesia Documentation
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Find comprehensive documentation and reference materials to help you work\n with Synthesia, explore the Synthesia API, and create engaging, effective synthetic videos with\n ease!
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